Privacy Policy
Privacy Policy
At Heivera, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information when you engage with our services.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and any other details necessary to deliver our services effectively. Additionally, we collect technical information including your IP address and user agent. This data helps us implement rate limiting and protect the security and integrity of our applications.
We may also collect data about your usage to improve our offerings, but only with your consent.
2. How We Use Your Information
Your data is used to:
- Communicate with you regarding your inquiries or transactions
- Improve our products and services
- Ensure compliance with legal obligations
- Protect against fraud and abuse, including rate limiting and security enforcement
We do not sell or share your personal information with third parties for their own marketing purposes.
3. Data Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. Access to your data is restricted to authorized personnel who require it to perform their duties.
4. Data Retention and Deletion
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will securely delete your data, unless retention is required for legal reasons.
5. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletions of your data
- Opt out of marketing communications
- Lodge complaints with relevant data protection authorities if you believe your rights have been violated
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.
Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us at csibrei@heivera.com.
